Effective Date: June 19, 2020
What information do we collect?
We may collect personally identifiable information from you in a variety of ways, including through online forms for ordering products and services, and other instances where you are invited to volunteer such information, including, but not limited to when you register on our site, place an order or subscribe to our newsletter. When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number, or credit card information. As you are using SolveWP services, We may collect your website access-related information such as cPanel, FTP, Domain panel, website login, or such information to maintain and control your website and website content and reputation.
Personal identification information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, their name, email address, credit card information,
Users may, however, visit our Site anonymously.
We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain Site related activities.
Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer, and technical information about the User's means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
Web browser cookies
What do we use your information for?
Any of the information we collect from you may be used to provide you with services that you ordered, personalize your experience, improve our website, improve customer service, and process transactions. The email address you provide for order processing will only be used to send you information and updates pertaining to your order or support tickets. We don't run any email campaigns and don't send periodic emails.
Do we disclose any information to outside parties?
We do not disclose any sensitive or confidential information related to your website/property outside of any circumstance. We will use your website information when needed to provide the products or services you've requested.
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information, except to provide products or services you've requested. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect our or others' rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
How we protect your information
We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Site.
Our Site is also in compliance with PCI vulnerability standards in order to create as secure an environment as possible for Users.
We implement a variety of security measures to maintain the safety of your personal information when you place an order or access your personal information.
We offer the use of a secure server. All supplied sensitive information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into another secret secure server. Those data are only accessible by authorized developers/agents with special access rights to such systems only when required to provide services.
All supplied credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential. After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.
Changes to our Privacy Policies
From time to time we may make adjustments to this policy. Changes will be made at our sole discretion. Website users are encouraged to check this policy for such changes. Your continued use of this site following changes to this policy constitutes your acceptance of the changes.
Your acceptance of these terms
By using this Site, you signify your acceptance of this policy and terms of service
. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.