Expert Security Services

WordPress Site Compromised? Get It Secured Now!

Expert-led malware removal with full root cause analysis, vulnerability patching, and post-cleanup hardening. Backed by a 1-year reinfection warranty.

$99
one-time, per site
50% off with Pro LicenseIncluded with Managed License
1-Year Reinfection Warranty
30-Day Money-Back Guarantee
Encrypted Credential Handling
4,000+
Sites Cleaned
800+
5-Star Reviews
<1hr
Average Response
5-12hr
Full Recovery

Trusted onUpwork|Trustpilot

Warning Signs

Is Your Website Compromised?

If you notice any of these symptoms, your WordPress site might be infected with malware. Immediate action is required to prevent data loss and reputation damage.

Google Warnings

"The site ahead contains malware" or "Deceptive site ahead" red screen warnings when visitors try to reach your site.

Strange Redirects

Visitors are being sent to spammy websites, gambling pages, or phishing sites. Often only visible on mobile or from search engine clicks.

Hosting Suspension

Your hosting provider has suspended your account due to malicious activity, resource abuse, or phishing content detected on your server.

Spam Emails from Your Domain

Your domain is sending thousands of spam emails, getting your IP blacklisted by email providers and damaging your sender reputation.

Unknown Admin Users

New administrator accounts appearing in your WordPress dashboard that you did not create. A clear sign of backdoor access.

Modified Core Files

Changes to wp-config.php, .htaccess, or index.php with obfuscated code strings. Often the first files attackers modify to maintain persistence.

Infections

Every Infection Type. One Expert Team.

From SEO spam to sophisticated backdoors, our specialists have remediated thousands of WordPress infections across every attack vector.

Redirect Hacks Backdoors SEO Spam Japanese Keyword Hack Pharma Hack Defacement Blacklist Removal Hosting Suspension SQL Injection DDoS Mitigation

FULL-SERVICE CLEANUP

What's Included in Every Cleanup

Every engagement follows the same rigorous process. No shortcuts, no upsells, no templates.

Deep Malware Scan

Manual review of all files, database tables, and cron jobs for hidden threats.

Complete Removal

Eliminate all malicious code, backdoors, and injected scripts from your site.

Vulnerability Patching

Identify and fix the security hole that allowed the infection in the first place.

Security Hardening

Lock down your WordPress installation and close the security gaps that led to compromise.

Detailed Report

Full documentation of every finding, action taken, and recommendation for your records.

1-Year Post-Cleanup Support

Your assigned expert stays available for follow-up assistance and monitoring for a full year.

GETTING STARTED

How It Works

From compromise to clean in hours, not days.

1
Submit Your Order
Complete checkout and get instant access to your support dashboard with live chat.
2
Share Access Securely
Provide credentials through our encrypted vault. RSA-2048 encryption ensures your data never leaves the secure channel.
3
Expert Cleanup
Your assigned specialist scans, removes malware, patches vulnerabilities, and hardens your site.
4
Verified Clean
Receive a detailed report with everything we found and fixed. Your 1-year warranty begins.

Our Process

Complete Remediation, Not Just Removal

Every cleanup is performed by a senior security specialist who manually traces the infection to its root cause, eliminates it, and fortifies your site against future attacks.

  • File-Level Forensic Analysis
    Every file on your server is compared against official WordPress, plugin, and theme repositories to detect unauthorized modifications.
  • Database Sanitization
    Malicious injections, rogue admin accounts, spam content, and persistent backdoors are identified and purged from every table.
  • Blacklist Delisting
    We submit removal requests to Google Safe Browsing, McAfee SiteAdvisor, Norton, and all major blacklist authorities on your behalf.
  • Post-Cleanup Hardening
    The vulnerability that allowed the breach is patched, access controls are tightened, and your security posture is reinforced to prevent recurrence.
Cleanup Timeline
TYPICAL TURNAROUND
Emergency Response
Dedicated agent assigned
Within 30 min
Threat Assessment
Full-site forensic scan
1-2 hours
Malware Elimination
Files, database, and backdoors
2-4 hours
Security Hardening
Patch, fortify, and lock down
1-2 hours
Verified Clean
Report delivered, warranty begins
5-12 hours
Total TurnaroundUnder 12 hours

Transparent Pricing

Choose Your Protection Level

One-time cleanup or ongoing protection. No hidden fees, no recurring surprises. 30-day money-back guarantee on all plans.

Expert Cleanup

One-time professional malware removal.

$99/ one-time

50% off with active Pro License ($49)

  • Complete Malware Removal
  • Root Cause Analysis
  • Vulnerability Patching
  • Blacklist Removal Request
  • Database Cleanup
  • Security Hardening
  • Detailed Security Report
  • 1-Year Reinfection Warranty
Get Secured Now
RECOMMENDED
Managed Care

1-year managed security with SecureWP plugin included.

$250/ year

Includes FREE Expert Cleanup ($99 value)

All Pro Plugin Features, Plus:

  • Free Malware Cleanup (Included)
  • Dedicated Security Agent
  • 24/7 Monitoring & Threat Response
  • Daily Automated Deep Scans
  • Plugin, Theme & Core Updates
  • CVE Patches Within Hours
  • Firewall Setup & Rule Tuning
  • Real-Time Chat with Your Agent
Get Managed Care

PROVEN RESULTS

Trusted by 4,000+ Site Owners Worldwide

Real results from real clients who trusted us with their compromised WordPress sites.

"The security specialist assigned to our case was super knowledgeable about malware. He got to the root of our infection very quickly. He was great to work with, very clear and efficient."

FO
Francis OfiliUpwork

"Our assigned analyst is a master at what he does. We had been dealing with months of issues that other services couldn't resolve. He fixed it in just a few hours and delivered first-class work."

SP
Sean PengUpwork

"Waking up to find our website redirecting to spam was a nightmare. The analyst was incredibly professional, explained that an outdated plugin caused the breach, and set up a firewall to prevent it happening again."

OZ
ozzy22Upwork

HAVE QUESTIONS?

Frequently Asked Questions

Common signs include unexpected redirects to spam or phishing sites, Google "Deceptive site ahead" warnings, unknown admin accounts in your dashboard, slow performance, spam emails sent from your domain, or your hosting provider suspending your account. If you notice any of these, your site may be compromised and you should act immediately.

A dedicated agent is assigned within 30 minutes. Most cleanups are completed within 5 to 12 hours, depending on the severity and complexity of the infection. You will receive real-time updates through your SecureWP console dashboard throughout the process.

If you have an active SecureWP Pro license, you can get the cleanup service for $49 instead of $99. To claim your discount, generate your coupon code from the SecureWP console dashboard or contact our support team via live chat. The discount applies per site and can be used alongside any active Pro license in your account.

Managed Care is a 1-year fully managed security service that includes the SecureWP Pro plugin license. Our team installs and configures the plugin, runs daily automated deep scans, applies security patches and updates, monitors your site 24/7, and handles any malware removal at no additional cost. You get a dedicated security agent, real-time chat support, and firewall configuration by our experts. It is hands-off security for site owners who want complete peace of mind.

Every cleanup includes security hardening and a 1-year reinfection warranty. To stay protected long-term, we recommend installing the SecureWP plugin (free or Pro) for continuous cloud-based malware scanning, firewall protection, and vulnerability monitoring. Pro users get unlimited scans, real-time alerts via Slack or Discord, and uptime monitoring. Managed Care customers get all of this handled automatically by our team.

Yes. We will remove the malware, secure your site, and provide the documentation your hosting provider needs to lift the suspension. If required, we can communicate directly with your host on your behalf. We may need your hosting control panel credentials to complete the process.

Each cleanup covers one WordPress installation. If you have multiple sites on the same server, we recommend cleaning all of them since a single compromised site can reinfect others sharing the same hosting environment. Contact us via live chat for a custom quote on multi-site cleanups.

We handle all types of WordPress infections, including malicious redirects, backdoors and web shells, SEO spam, Japanese keyword hacks, pharma hacks, phishing pages, website defacement, SQL injection, XSS attacks, and DDoS mitigation via Cloudflare firewall rules. If your infection type is not listed here, contact us. We have likely seen it before.

In most cases, no. We clean your site while it remains online. We take a full backup before starting any work, so your data is protected throughout. For severe infections where the site is actively distributing malware, we may temporarily restrict access to prevent further damage, but we restore full functionality as quickly as possible.

Yes. After removing the malware and securing your site, we submit review requests to Google Safe Browsing, McAfee SiteAdvisor, Norton, and other major blacklist authorities on your behalf. Most blacklist removals are processed within 24 to 72 hours after our submission.

Yes. We remove the infection, clean all injected spam pages, and submit removal requests to Google to deindex the spam content. Most indexed spam pages are removed from search results within 24 hours. For assistance with bulk Google deindexing.

All credentials are shared through our encrypted vault in the SecureWP console. Your hosting and WordPress login details are encrypted with RSA-2048 before they leave your browser and are only decrypted by your assigned agent. We never store plaintext credentials, and all access is logged in a full audit trail.

To keep your 1-year reinfection warranty valid:
  • (A) Follow our remediation and hardening recommendations. Do not install nulled or pirated themes or plugins.
  • (B) Keep WordPress core, themes, and plugins up to date. Apply critical security patches promptly.
  • (C) Do not host other insecure or unmaintained sites on the same hosting account.
  • (D) Do not restore old backups that may contain malware without consulting us first.
  • (E) Do not remove or disable security controls we applied (WAF rules, .htaccess rules, or other protections) without consulting us.
What the warranty covers:
  • (A) Full reassessment and cleanup at no additional cost.
  • (B) Repair of any remaining backdoors or persistence mechanisms related to the original infection.
  • (C) Follow-up verification to confirm your site is clean and stable.

1. Confirm eligibility
  1. Refunds are considered within the 30-day satisfaction window and only if warranty conditions were followed.
  2. If the issue is a reinfection, we will attempt to remediate it under the warranty before processing a refund.
2. Submit your request

Contact support via your SecureWP console or email support@securewp.com with:

  1. Your name and order number (or the email used to order)
  2. The affected site URL
  3. A clear reason for the refund request with any supporting evidence

Once approved, refunds are processed within 5 to 10 business days depending on your payment provider.

Common exclusions

Refunds will not be issued for issues caused by installing nulled plugins after remediation, restoring infected backups, or problems outside our scope such as host-level incidents beyond our control.